Welcome to the Icyshout ProHost Support Area

We know that support is the lifeblood of any services company, and we are here to answer your questions and keep your content online, all the time! Please find the useful links below to get the information you need.

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Documentation & User Guides
We maintain an extensive knowledge base on how to many common administrative tasks. You can even search it to find what you need, quicker. Check it out!
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Helpdesk & Tickets
Need to open a support ticket? Send an email to support @ icyshout.com, or submit your ticket online. You can also view your open tickets in the Customer Portal.
knowledge baseSubmit a HelpDesk ticket Here!
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Live Chat Support
Need to get ahold of somebody now, but don't want to talk? Give our live chat a shot!
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cPanel Video Tutorials
Sign into your cPanel account to find tons of video tutorials on how to accomplish day-to-day tasks. Once you're logged in, look for the "Video Tutorials" link at the top.
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Billing & Payment Center
Need a single place to view invoices, pay bills, submit and view tickets, and access your service logins? That's our client portal - everything you need in one place.
secureClient Portal Secure Login
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Telephone Support
Icyshout support representatives are available Monday through Friday during business hours. Please give us a call so we can exceed your needs!
Toll Free: (855) 565-4678
Local: (719) 476-0456